Global Conversational AI Chatbots Market Growth (Status and Outlook) 2025-2031

According to this study, the global Conversational AI Chatbots market size will reach US$ 6565 million by 2031.

Conversational AI Chatbots are AI-powered systems designed to simulate human-like conversations with users through text or voice interfaces. They use natural language processing (NLP), machine learning, and deep learning techniques to understand and respond to user inputs in real time, providing relevant answers, assistance, or performing specific tasks. These chatbots can engage in dialogues across various platforms such as websites, messaging apps, and voice assistants, offering services like customer support, information retrieval, and transactional support. By continuously learning from interactions, conversational AI chatbots can improve their accuracy and relevance over time, delivering more personalized and efficient experiences.

This report presents a comprehensive overview, market shares, and growth opportunities of Conversational AI Chatbots market by product type, application, key players and key regions and countries.

Segmentation by Type:
    Rule-Based Chatbots
    AI-Powered Chatbots
    Contextual Chatbots
    Hybrid Chatbots

Segmentation by Application:
    FBSI
    Healthcare
    Education
    Retail & E-commerce
    Travel & Hospitality
    Marketing & Customer Support
    Others

This report also splits the market by region:
    United States
    China
    Europe
    Other regions
        Japan
        South Korea
        Southeast Asia
        Rest of world

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:
    Google
    Microsoft
    IBM
    AWS
    Salesforce
    LivePerson
    Zendesk
    Kore.ai
    Baidu
    Pypestream
    Inbenta
    ManyChat
    Botpress
    Ada Support
    Cognigy
    Rasa
    Mindsay
    Tencent
    SnatchBot
    Alibaba

List of Tables
 Table 1. Conversational AI Chatbots Market Size CAGR by Region (2025-2031) ($ millions)
 Table 2. Major Players of Rule-Based Chatbots
 Table 3. Major Players of AI-Powered Chatbots
 Table 4. Major Players of Contextual Chatbots
 Table 5. Major Players of Hybrid Chatbots
 Table 6. Global Market Size by Type (2025-2031) ($ millions)
 Table 7. Global Conversational AI Chatbots Market Size Market Share by Type (2025-2031)
 Table 8. Global Conversational AI Chatbots Market Size by Application (2025-2031) ($ millions)
 Table 9. Global Conversational AI Chatbots Market Size Market Share by Application (2025-2031)
 Table 10. Date of Global Key Players Enter into Conversational AI Chatbots Market
 Table 11. Global Key Players Conversational AI Chatbots Product Offered
 Table 12. Key Players Conversational AI Chatbots Funding/Investment (Million USD)
 Table 13. Funding/Investment by Regions
 Table 14. Funding/Investment by End-Industry
 Table 15. Key Players Conversational AI Chatbots Valuation & Market Capitalization (Million USD)
 Table 16. Key Players Mergers & Acquisitions, Expansion Plans
 Table 17. Conversational AI Chatbots New Product/Technology Launches
 Table 18. Conversational AI Chatbots Industry Partnerships, Agreements, and Collaborations
 Table 19. Conversational AI Chatbots Industry Mergers and Acquisitions
 Table 20. Global Conversational AI Chatbots Market Size by Regions 2025-2031 ($ millions)
 Table 21. Global Conversational AI Chatbots Market Size Market Share by Regions 2025-2031
 Table 22. United States Conversational AI Chatbots Market Size by Type (2025-2031) ($ millions)
 Table 23. United States Conversational AI Chatbots Market Size Market Share by Type (2025-2031)
 Table 24. United States Conversational AI Chatbots Market Size by Application (2025-2031) ($ millions)
 Table 25. United States Conversational AI Chatbots Market Size Market Share by Application (2025-2031)
 Table 26. Europe Conversational AI Chatbots Market Size by Type (2025-2031) ($ millions)
 Table 27. Europe Conversational AI Chatbots Market Size Market Share by Type (2025-2031)
 Table 28. Europe Conversational AI Chatbots Market Size by Application (2025-2031) ($ millions)
 Table 29. Europe Conversational AI Chatbots Market Size Market Share by Application (2025-2031)
 Table 30. China Conversational AI Chatbots Market Size by Type (2025-2031) ($ millions)
 Table 31. China Conversational AI Chatbots Market Size Market Share by Type (2025-2031)
 Table 32. China Conversational AI Chatbots Market Size by Application (2025-2031) ($ millions)
 Table 33. China Conversational AI Chatbots Market Size Market Share by Application (2025-2031)
 Table 34. Rest of World Conversational AI Chatbots Market Size by Type (2025-2031) ($ millions)
 Table 35. Rest of World Conversational AI Chatbots Market Size Market Share by Type (2025-2031)
 Table 36. Rest of World Conversational AI Chatbots Market Size by Application (2025-2031) ($ millions)
 Table 37. Rest of World Conversational AI Chatbots Market Size Market Share by Application (2025-2031)
 Table 38. Key Market Drivers & Growth Opportunities of Conversational AI Chatbots
 Table 39. Key Market Challenges & Risks of Conversational AI Chatbots
 Table 40. Key Industry Trends of Conversational AI Chatbots
 Table 41. Company A Company Details
 Table 42. Companies Invested by Company A
 Table 43. Company A Key Development and Market Layout
 Table 44. Company B Company Details
 Table 45. Companies Invested by Company B
 Table 46. Company B Key Development and Market Layout
 Table 47. Company C Company Details
 Table 48. Companies Invested by Company C
 Table 49. Company C Key Development and Market Layout
 Table 50. Google Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 51. Google Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 52. Microsoft Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 53. Microsoft Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 54. IBM Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 55. IBM Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 56. AWS Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 57. AWS Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 58. Salesforce Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 59. Salesforce Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 60. LivePerson Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 61. LivePerson Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 62. Zendesk Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 63. Zendesk Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 64. Kore.ai Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 65. Kore.ai Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 66. Baidu Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 67. Baidu Conversational AI Chatbots Market Size (2024 VS 2030)
 Table 68. Pypestream Basic Information, Head Office, Major Market Areas and Its Competitors
 Table 69. Pypestream Conversational AI Chatbots Market Size (2024 VS 2030)


List of Figures
 Figure 1. Picture of Conversational AI Chatbots
 Figure 2. Conversational AI Chatbots Report Years Considered
 Figure 3. Research Objectives
 Figure 4. Research Methodology
 Figure 5. Research Process and Data Source
 Figure 6. Global Conversational AI Chatbots Market Size Growth Rate 2025-2031 ($ millions)
 Figure 7. Conversational AI Chatbots Market Size by Region (2024 & 2031) ($ millions)
 Figure 8. Global Conversational AI Chatbots Market Size Market Share by Type (2025-2031)
 Figure 9. Global Rule-Based Chatbots Market Size Growth Rate
 Figure 10. Global AI-Powered Chatbots Market Size Growth Rate
 Figure 11. Conversational AI Chatbots in FBSI
 Figure 12. Global Conversational AI Chatbots Market: FBSI (2025-2031) ($ millions)
 Figure 13. Conversational AI Chatbots in Healthcare
 Figure 14. Global Conversational AI Chatbots Market: Healthcare (2025-2031) ($ millions)
 Figure 15. Conversational AI Chatbots in Education
 Figure 16. Global Conversational AI Chatbots Market: Education (2025-2031) ($ millions)
 Figure 17. Conversational AI Chatbots in Retail & E-commerce
 Figure 18. Global Conversational AI Chatbots Market: Retail & E-commerce (2025-2031) ($ millions)
 Figure 19. Conversational AI Chatbots in Travel & Hospitality
 Figure 20. Global Conversational AI Chatbots Market: Travel & Hospitality (2025-2031) ($ millions)
 Figure 21. Conversational AI Chatbots in Marketing & Customer Support
 Figure 22. Global Conversational AI Chatbots Market: Marketing & Customer Support (2025-2031) ($ millions)
 Figure 23. Global Conversational AI Chatbots Market Size Market Share by Application (2025-2031)
 Figure 24. Global Conversational AI Chatbots Market Size in FBSI Growth Rate
 Figure 25. Global Conversational AI Chatbots Market Size in Healthcare Growth Rate
 Figure 26. Funding/Investment
 Figure 27. Global Conversational AI Chatbots Market Size Market Share by Regions 2025-2031
 Figure 28. United States Conversational AI Chatbots Market Size 2025-2031 ($ millions)
 Figure 29. China Conversational AI Chatbots Market Size 2025-2031 ($ millions)
 Figure 30. Europe Conversational AI Chatbots Market Size 2025-2031 ($ millions)
 Figure 31. Rest of World Conversational AI Chatbots Market Size 2025-2031 ($ millions)
 Figure 32. United States Conversational AI Chatbots Consumption Market Share by Type in 2029
 Figure 33. United States Conversational AI Chatbots Market Size Market Share by Application in 2029
 Figure 34. Europe Conversational AI Chatbots Consumption Market Share by Type in 2029
 Figure 35. Europe Conversational AI Chatbots Market Size Market Share by Application in 2029
 Figure 36. China Conversational AI Chatbots Consumption Market Share by Type in 2029
 Figure 37. China Conversational AI Chatbots Market Size Market Share by Application in 2029
 Figure 38. Rest of World Conversational AI Chatbots Consumption Market Share by Type in 2029
 Figure 39. Rest of World Conversational AI Chatbots Market Size Market Share by Application in 2029

Google
Microsoft
IBM
AWS
Salesforce
LivePerson
Zendesk
Kore.ai
Baidu
Pypestream
Inbenta
ManyChat
Botpress
Ada Support
Cognigy
Rasa
Mindsay
Tencent
SnatchBot
Alibaba

LP Information presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

• Primary Source
  Players/Suppliers
  Industry Experts
  Distributors/Traders
  Opinion Leaders
  Front-line Staff
  Marketing Executives

  Secondary Source
  Journals and Periodicals
  Government Bodies
  Annual Reports
  Presentations
  Paid Databases
  LPI Internal Repository

• Data Synthesis
  Information Gathering
  Collation of Data
  Estimation of Key Figures
  Analysis of Derived Insights

  Data Validation
  Triangulation with Data Models
  Reference Against Proprietary
  Databases
  Corroboration with Industry Experts

• Qualitative Analysis
  Market drivers
  Market challenges
  Market trends
  Five forces analysis

  Qualitative Analysis
  Market size and forecast
  Market segmentation
  Geographical insights
  Competitive landscape