Global Artificial Intelligence Call Center Market Growth (Status and Outlook) 2022-2028

As the global economy mends, the 2021 growth of Artificial Intelligence Call Center will have significant change from previous year. According to our (LP Information) latest study, the global Artificial Intelligence Call Center market size is USD million in 2022 from USD million in 2021, with a change of % between 2021 and 2022. The global Artificial Intelligence Call Center market size will reach USD  million in 2028, growing at a CAGR of  % over the analysis period 2022-2028.

The United States Artificial Intelligence Call Center market is expected at value of US$  million in 2021 and grow at approximately  % CAGR during forecast period 2022-2028. China constitutes a  % market for the global Artificial Intelligence Call Center market, reaching US$  million by the year 2028. As for the Europe Artificial Intelligence Call Center landscape, Germany is projected to reach US$  million by 2028 trailing a CAGR of  % over the forecast period 2022-2028. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at  % and  % respectively for the next 6-year period.

Global main Artificial Intelligence Call Center players cover IBM, Google, Microsoft, and Oracle, etc. In terms of revenue, the global largest two companies occupy a share nearly  % in 2021.

This report presents a comprehensive overview, market shares, and growth opportunities of Artificial Intelligence Call Center market by product type, application, key players and key regions and countries.

Segmentation by type: breakdown data from 2017 to 2022 in Section 2.3; and forecast to 2028 in section 10.7.
    Cloud
    On-premises

Segmentation by application: breakdown data from 2017 to 2022, in Section 2.4; and forecast to 2028 in section 10.8.
    BFSI
    Retail and E-commerce
    Telecommunications
    Health Care
    Media and Entertainment

This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
    Americas
        United States
        Canada
        Mexico
        Brazil
    APAC
        China
        Japan
        Korea
        Southeast Asia
        India
        Australia
    Europe
        Germany
        France
        UK
        Italy
        Russia
    Middle East & Africa
        Egypt
        South Africa
        Israel
        Turkey
        GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report: Breakdown data in in Chapter 3.
    IBM
    Google
    Microsoft
    Oracle
    SAP
    AWS
    Nuance Communications
    Avaya
    Haptik
    Artificial Solutions
    Zendesk

List of Tables
    Table 1. Artificial Intelligence Call Center Market Size CAGR by Region (2017 VS 2022 VS 2028) & ($ Millions)
    Table 2. Major Players of Cloud
    Table 3. Major Players of On-premises
    Table 4. Artificial Intelligence Call Center Market Size CAGR by Type (2017 VS 2022 VS 2028) & ($ Millions)
    Table 5. Global Artificial Intelligence Call Center Market Size by Type (2017-2022) & ($ Millions)
    Table 6. Global Artificial Intelligence Call Center Market Size Market Share by Type (2017-2022)
    Table 7. Artificial Intelligence Call Center Market Size CAGR by Application (2017 VS 2022 VS 2028) & ($ Millions)
    Table 8. Global Artificial Intelligence Call Center Market Size by Application (2017-2022) & ($ Millions)
    Table 9. Global Artificial Intelligence Call Center Market Size Market Share by Application (2017-2022)
    Table 10. Global Artificial Intelligence Call Center Revenue by Players (2020-2022) & ($ Millions)
    Table 11. Global Artificial Intelligence Call Center Revenue Market Share by Player (2020-2022)
    Table 12. Artificial Intelligence Call Center Key Players Head office and Products Offered
    Table 13. Artificial Intelligence Call Center Concentration Ratio (CR3, CR5 and CR10) & (2020-2022)
    Table 14. New Products and Potential Entrants
    Table 15. Mergers & Acquisitions, Expansion
    Table 16. Global Artificial Intelligence Call Center Market Size by Regions 2017-2022 & ($ Millions)
    Table 17. Global Artificial Intelligence Call Center Market Size Market Share by Regions (2017-2022)
    Table 18. Americas Artificial Intelligence Call Center Market Size by Country (2017-2022) & ($ Millions)
    Table 19. Americas Artificial Intelligence Call Center Market Size Market Share by Country (2017-2022)
    Table 20. Americas Artificial Intelligence Call Center Market Size by Type (2017-2022) & ($ Millions)
    Table 21. Americas Artificial Intelligence Call Center Market Size Market Share by Type (2017-2022)
    Table 22. Americas Artificial Intelligence Call Center Market Size by Application (2017-2022) & ($ Millions)
    Table 23. Americas Artificial Intelligence Call Center Market Size Market Share by Application (2017-2022)
    Table 24. APAC Artificial Intelligence Call Center Market Size by Region (2017-2022) & ($ Millions)
    Table 25. APAC Artificial Intelligence Call Center Market Size Market Share by Region (2017-2022)
    Table 26. APAC Artificial Intelligence Call Center Market Size by Type (2017-2022) & ($ Millions)
    Table 27. APAC Artificial Intelligence Call Center Market Size Market Share by Type (2017-2022)
    Table 28. APAC Artificial Intelligence Call Center Market Size by Application (2017-2022) & ($ Millions)
    Table 29. APAC Artificial Intelligence Call Center Market Size Market Share by Application (2017-2022)
    Table 30. Europe Artificial Intelligence Call Center Market Size by Country (2017-2022) & ($ Millions)
    Table 31. Europe Artificial Intelligence Call Center Market Size Market Share by Country (2017-2022)
    Table 32. Europe Artificial Intelligence Call Center Market Size by Type (2017-2022) & ($ Millions)
    Table 33. Europe Artificial Intelligence Call Center Market Size Market Share by Type (2017-2022)
    Table 34. Europe Artificial Intelligence Call Center Market Size by Application (2017-2022) & ($ Millions)
    Table 35. Europe Artificial Intelligence Call Center Market Size Market Share by Application (2017-2022)
    Table 36. Middle East & Africa Artificial Intelligence Call Center Market Size by Region (2017-2022) & ($ Millions)
    Table 37. Middle East & Africa Artificial Intelligence Call Center Market Size Market Share by Region (2017-2022)
    Table 38. Middle East & Africa Artificial Intelligence Call Center Market Size by Type (2017-2022) & ($ Millions)
    Table 39. Middle East & Africa Artificial Intelligence Call Center Market Size Market Share by Type (2017-2022)
    Table 40. Middle East & Africa Artificial Intelligence Call Center Market Size by Application (2017-2022) & ($ Millions)
    Table 41. Middle East & Africa Artificial Intelligence Call Center Market Size Market Share by Application (2017-2022)
    Table 42. Key Market Drivers & Growth Opportunities of Artificial Intelligence Call Center
    Table 43. Key Market Challenges & Risks of Artificial Intelligence Call Center
    Table 44. Key Industry Trends of Artificial Intelligence Call Center
    Table 45. Global Artificial Intelligence Call Center Market Size Forecast by Regions (2023-2028) & ($ Millions)
    Table 46. Global Artificial Intelligence Call Center Market Size Market Share Forecast by Regions (2023-2028)
    Table 47. Global Artificial Intelligence Call Center Market Size Forecast by Type (2023-2028) & ($ Millions)
    Table 48. Global Artificial Intelligence Call Center Market Size Market Share Forecast by Type (2023-2028)
    Table 49. Global Artificial Intelligence Call Center Market Size Forecast by Application (2023-2028) & ($ Millions)
    Table 50. Global Artificial Intelligence Call Center Market Size Market Share Forecast by Application (2023-2028)
    Table 51. IBM Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 52. IBM Artificial Intelligence Call Center Product Offered
    Table 53. IBM Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 54. IBM Main Business
    Table 55. IBM Latest Developments
    Table 56. Google Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 57. Google Artificial Intelligence Call Center Product Offered
    Table 58. Google Main Business
    Table 59. Google Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 60. Google Latest Developments
    Table 61. Microsoft Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 62. Microsoft Artificial Intelligence Call Center Product Offered
    Table 63. Microsoft Main Business
    Table 64. Microsoft Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 65. Microsoft Latest Developments
    Table 66. Oracle Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 67. Oracle Artificial Intelligence Call Center Product Offered
    Table 68. Oracle Main Business
    Table 69. Oracle Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 70. Oracle Latest Developments
    Table 71. SAP Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 72. SAP Artificial Intelligence Call Center Product Offered
    Table 73. SAP Main Business
    Table 74. SAP Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 75. SAP Latest Developments
    Table 76. AWS Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 77. AWS Artificial Intelligence Call Center Product Offered
    Table 78. AWS Main Business
    Table 79. AWS Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 80. AWS Latest Developments
    Table 81. Nuance Communications Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 82. Nuance Communications Artificial Intelligence Call Center Product Offered
    Table 83. Nuance Communications Main Business
    Table 84. Nuance Communications Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 85. Nuance Communications Latest Developments
    Table 86. Avaya Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 87. Avaya Artificial Intelligence Call Center Product Offered
    Table 88. Avaya Main Business
    Table 89. Avaya Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 90. Avaya Latest Developments
    Table 91. Haptik Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 92. Haptik Artificial Intelligence Call Center Product Offered
    Table 93. Haptik Main Business
    Table 94. Haptik Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 95. Haptik Latest Developments
    Table 96. Artificial Solutions Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 97. Artificial Solutions Artificial Intelligence Call Center Product Offered
    Table 98. Artificial Solutions Main Business
    Table 99. Artificial Solutions Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 100. Artificial Solutions Latest Developments
    Table 101. Zendesk Details, Company Type, Artificial Intelligence Call Center Area Served and Its Competitors
    Table 102. Zendesk Artificial Intelligence Call Center Product Offered
    Table 103. Zendesk Artificial Intelligence Call Center Revenue ($ million), Gross Margin and Market Share (2020-2022)
    Table 104. Zendesk Main Business
    Table 105. Zendesk Latest Developments
List of Figures
    Figure 1. Artificial Intelligence Call Center Report Years Considered
    Figure 2. Research Objectives
    Figure 3. Research Methodology
    Figure 4. Research Process and Data Source
    Figure 5. Global Artificial Intelligence Call Center Market Size Growth Rate 2017-2028 ($ Millions)
    Figure 6. Global Artificial Intelligence Call Center Market Size Market Share by Type in 2021
    Figure 7. Artificial Intelligence Call Center in BFSI
    Figure 8. Global Artificial Intelligence Call Center Market: BFSI (2017-2022) & ($ Millions)
    Figure 9. Artificial Intelligence Call Center in Retail and E-commerce
    Figure 10. Global Artificial Intelligence Call Center Market: Retail and E-commerce (2017-2022) & ($ Millions)
    Figure 11. Artificial Intelligence Call Center in Telecommunications
    Figure 12. Global Artificial Intelligence Call Center Market: Telecommunications (2017-2022) & ($ Millions)
    Figure 13. Artificial Intelligence Call Center in Health Care
    Figure 14. Global Artificial Intelligence Call Center Market: Health Care (2017-2022) & ($ Millions)
    Figure 15. Artificial Intelligence Call Center in Media and Entertainment
    Figure 16. Global Artificial Intelligence Call Center Market: Media and Entertainment (2017-2022) & ($ Millions)
    Figure 17. Global Artificial Intelligence Call Center Market Size Market Share by Application in 2021
    Figure 18. Global Artificial Intelligence Call Center Revenue Market Share by Player in 2021
    Figure 19. Global Artificial Intelligence Call Center Market Size Market Share by Regions (2017-2022)
    Figure 20. Americas Artificial Intelligence Call Center Market Size 2017-2022 ($ Millions)
    Figure 21. APAC Artificial Intelligence Call Center Market Size 2017-2022 ($ Millions)
    Figure 22. Europe Artificial Intelligence Call Center Market Size 2017-2022 ($ Millions)
    Figure 23. Middle East & Africa Artificial Intelligence Call Center Market Size 2017-2022 ($ Millions)
    Figure 24. Americas Artificial Intelligence Call Center Value Market Share by Country in 2021
    Figure 25. Americas Artificial Intelligence Call Center Consumption Market Share by Type in 2021
    Figure 26. Americas Artificial Intelligence Call Center Market Size Market Share by Application in 2021
    Figure 27. United States Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 28. Canada Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 29. Mexico Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 30. Brazil Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 31. APAC Artificial Intelligence Call Center Market Size Market Share by Region in 2021
    Figure 32. APAC Artificial Intelligence Call Center Market Size Market Share by Application in 2021
    Figure 33. China Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 34. Japan Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 35. Korea Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 36. Southeast Asia Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 37. India Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 38. Australia Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 39. Europe Artificial Intelligence Call Center Market Size Market Share by Country in 2021
    Figure 40. Europe Artificial Intelligence Call Center Market Size Market Share by Type in 2021
    Figure 41. Europe Artificial Intelligence Call Center Market Size Market Share by Application in 2021
    Figure 42. Germany Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 43. France Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 44. UK Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 45. Italy Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 46. Russia Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 47. Middle East & Africa Artificial Intelligence Call Center Market Size Market Share by Region in 2021
    Figure 48. Middle East & Africa Artificial Intelligence Call Center Market Size Market Share by Type in 2021
    Figure 49. Middle East & Africa Artificial Intelligence Call Center Market Size Market Share by Application in 2021
    Figure 50. Egypt Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 51. South Africa Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 52. Israel Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 53. Turkey Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 54. GCC Country Artificial Intelligence Call Center Market Size Growth 2017-2022 ($ Millions)
    Figure 55. Americas Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 56. APAC Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 57. Europe Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 58. Middle East & Africa Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 59. United States Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 60. Canada Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 61. Mexico Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 62. Brazil Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 63. China Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 64. Japan Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 65. Korea Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 66. Southeast Asia Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 67. India Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 68. Australia Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 69. Germany Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 70. France Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 71. UK Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 72. Italy Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 73. Russia Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 74. Spain Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 75. Egypt Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 76. South Africa Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 77. Israel Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 78. Turkey Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)
    Figure 79. GCC Countries Artificial Intelligence Call Center Market Size 2023-2028 ($ Millions)

    IBM
    Google
    Microsoft
    Oracle
    SAP
    AWS
    Nuance Communications
    Avaya
    Haptik
    Artificial Solutions
    Zendesk

LP Information presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

• Primary Source
  Players/Suppliers
  Industry Experts
  Distributors/Traders
  Opinion Leaders
  Front-line Staff
  Marketing Executives

  Secondary Source
  Journals and Periodicals
  Government Bodies
  Annual Reports
  Presentations
  Paid Databases
  LPI Internal Repository

• Data Synthesis
  Information Gathering
  Collation of Data
  Estimation of Key Figures
  Analysis of Derived Insights

  Data Validation
  Triangulation with Data Models
  Reference Against Proprietary
  Databases
  Corroboration with Industry Experts

• Qualitative Analysis
  Market drivers
  Market challenges
  Market trends
  Five forces analysis

  Qualitative Analysis
  Market size and forecast
  Market segmentation
  Geographical insights
  Competitive landscape