Global Healthcare BPO Market Growth (Status and Outlook) 2023-2029

Healthcare business process outsourcing (BPO) is a practice in which healthcare organizations outsource business operations to outside vendors.

LPI (LP Information)' newest research report, the “Healthcare BPO Industry Forecast” looks at past sales and reviews total world Healthcare BPO sales in 2022, providing a comprehensive analysis by region and market sector of projected Healthcare BPO sales for 2023 through 2029. With Healthcare BPO sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Healthcare BPO industry.

This Insight Report provides a comprehensive analysis of the global Healthcare BPO landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Healthcare BPO portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Healthcare BPO market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Healthcare BPO and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Healthcare BPO.

The global Healthcare BPO market size is projected to grow from US$ 188990 million in 2022 to US$ 343740 million in 2029; it is expected to grow at a CAGR of 8.9% from 2023 to 2029.

Global Healthcare BPO key players include Quintiles, HCL, Cognizant, Inventiv, Lonza, etc.

United States is the largest market, with a share about 30%, followed by Asia, and Europe, both have a share about 50 percent. 
In terms of product, Healthcare Provider BPO is the largest segment, with a share over 30%.

This report presents a comprehensive overview, market shares, and growth opportunities of Healthcare BPO market by product type, application, key players and key regions and countries.

Market Segmentation:
Segmentation by type
    Healthcare Payer BPO
    Healthcare Provider BPO
    Healthcare Pharmaceutical BPO

Segmentation by application
    Research and Development
    Manufacturing
    Non-Clinical Services

This report also splits the market by region:
    Americas
        United States
        Canada
        Mexico
        Brazil
    APAC
        China
        Japan
        Korea
        Southeast Asia
        India
        Australia
    Europe
        Germany
        France
        UK
        Italy
        Russia
    Middle East & Africa
        Egypt
        South Africa
        Israel
        Turkey
        GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
    Quintiles
    HCL
    Cognizant
    Covance
    Accenture
    Inventiv
    Catalent
    Parexel
    Lonza
    Boehringer Ingelheim
    Charles Rivers
    Genpact
    Sutherland
    PremierBPO
    Firstsource
    PPD
    GeBBS Healthcare
    Indian Healthcare BPO

List of Tables
    Table 1. Healthcare BPO Market Size CAGR by Region (2018 VS 2022 VS 2029) & ($ Millions)
    Table 2. Major Players of Healthcare Payer BPO
    Table 3. Major Players of Healthcare Provider BPO
    Table 4. Major Players of Healthcare Pharmaceutical BPO
    Table 5. Healthcare BPO Market Size CAGR by Type (2018 VS 2022 VS 2029) & ($ Millions)
    Table 6. Global Healthcare BPO Market Size by Type (2018-2023) & ($ Millions)
    Table 7. Global Healthcare BPO Market Size Market Share by Type (2018-2023)
    Table 8. Healthcare BPO Market Size CAGR by Application (2018 VS 2022 VS 2029) & ($ Millions)
    Table 9. Global Healthcare BPO Market Size by Application (2018-2023) & ($ Millions)
    Table 10. Global Healthcare BPO Market Size Market Share by Application (2018-2023)
    Table 11. Global Healthcare BPO Revenue by Players (2018-2023) & ($ Millions)
    Table 12. Global Healthcare BPO Revenue Market Share by Player (2018-2023)
    Table 13. Healthcare BPO Key Players Head office and Products Offered
    Table 14. Healthcare BPO Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
    Table 15. New Products and Potential Entrants
    Table 16. Mergers & Acquisitions, Expansion
    Table 17. Global Healthcare BPO Market Size by Regions 2018-2023 & ($ Millions)
    Table 18. Global Healthcare BPO Market Size Market Share by Regions (2018-2023)
    Table 19. Global Healthcare BPO Revenue by Country/Region (2018-2023) & ($ millions)
    Table 20. Global Healthcare BPO Revenue Market Share by Country/Region (2018-2023)
    Table 21. Americas Healthcare BPO Market Size by Country (2018-2023) & ($ Millions)
    Table 22. Americas Healthcare BPO Market Size Market Share by Country (2018-2023)
    Table 23. Americas Healthcare BPO Market Size by Type (2018-2023) & ($ Millions)
    Table 24. Americas Healthcare BPO Market Size Market Share by Type (2018-2023)
    Table 25. Americas Healthcare BPO Market Size by Application (2018-2023) & ($ Millions)
    Table 26. Americas Healthcare BPO Market Size Market Share by Application (2018-2023)
    Table 27. APAC Healthcare BPO Market Size by Region (2018-2023) & ($ Millions)
    Table 28. APAC Healthcare BPO Market Size Market Share by Region (2018-2023)
    Table 29. APAC Healthcare BPO Market Size by Type (2018-2023) & ($ Millions)
    Table 30. APAC Healthcare BPO Market Size Market Share by Type (2018-2023)
    Table 31. APAC Healthcare BPO Market Size by Application (2018-2023) & ($ Millions)
    Table 32. APAC Healthcare BPO Market Size Market Share by Application (2018-2023)
    Table 33. Europe Healthcare BPO Market Size by Country (2018-2023) & ($ Millions)
    Table 34. Europe Healthcare BPO Market Size Market Share by Country (2018-2023)
    Table 35. Europe Healthcare BPO Market Size by Type (2018-2023) & ($ Millions)
    Table 36. Europe Healthcare BPO Market Size Market Share by Type (2018-2023)
    Table 37. Europe Healthcare BPO Market Size by Application (2018-2023) & ($ Millions)
    Table 38. Europe Healthcare BPO Market Size Market Share by Application (2018-2023)
    Table 39. Middle East & Africa Healthcare BPO Market Size by Region (2018-2023) & ($ Millions)
    Table 40. Middle East & Africa Healthcare BPO Market Size Market Share by Region (2018-2023)
    Table 41. Middle East & Africa Healthcare BPO Market Size by Type (2018-2023) & ($ Millions)
    Table 42. Middle East & Africa Healthcare BPO Market Size Market Share by Type (2018-2023)
    Table 43. Middle East & Africa Healthcare BPO Market Size by Application (2018-2023) & ($ Millions)
    Table 44. Middle East & Africa Healthcare BPO Market Size Market Share by Application (2018-2023)
    Table 45. Key Market Drivers & Growth Opportunities of Healthcare BPO
    Table 46. Key Market Challenges & Risks of Healthcare BPO
    Table 47. Key Industry Trends of Healthcare BPO
    Table 48. Global Healthcare BPO Market Size Forecast by Regions (2024-2029) & ($ Millions)
    Table 49. Global Healthcare BPO Market Size Market Share Forecast by Regions (2024-2029)
    Table 50. Global Healthcare BPO Market Size Forecast by Type (2024-2029) & ($ Millions)
    Table 51. Global Healthcare BPO Market Size Forecast by Application (2024-2029) & ($ Millions)
    Table 52. Quintiles Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 53. Quintiles Healthcare BPO Product Offered
    Table 54. Quintiles Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 55. Quintiles Main Business
    Table 56. Quintiles Latest Developments
    Table 57. HCL Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 58. HCL Healthcare BPO Product Offered
    Table 59. HCL Main Business
    Table 60. HCL Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 61. HCL Latest Developments
    Table 62. Cognizant Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 63. Cognizant Healthcare BPO Product Offered
    Table 64. Cognizant Main Business
    Table 65. Cognizant Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 66. Cognizant Latest Developments
    Table 67. Covance Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 68. Covance Healthcare BPO Product Offered
    Table 69. Covance Main Business
    Table 70. Covance Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 71. Covance Latest Developments
    Table 72. Accenture Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 73. Accenture Healthcare BPO Product Offered
    Table 74. Accenture Main Business
    Table 75. Accenture Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 76. Accenture Latest Developments
    Table 77. Inventiv Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 78. Inventiv Healthcare BPO Product Offered
    Table 79. Inventiv Main Business
    Table 80. Inventiv Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 81. Inventiv Latest Developments
    Table 82. Catalent Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 83. Catalent Healthcare BPO Product Offered
    Table 84. Catalent Main Business
    Table 85. Catalent Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 86. Catalent Latest Developments
    Table 87. Parexel Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 88. Parexel Healthcare BPO Product Offered
    Table 89. Parexel Main Business
    Table 90. Parexel Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 91. Parexel Latest Developments
    Table 92. Lonza Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 93. Lonza Healthcare BPO Product Offered
    Table 94. Lonza Main Business
    Table 95. Lonza Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 96. Lonza Latest Developments
    Table 97. Boehringer Ingelheim Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 98. Boehringer Ingelheim Healthcare BPO Product Offered
    Table 99. Boehringer Ingelheim Main Business
    Table 100. Boehringer Ingelheim Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 101. Boehringer Ingelheim Latest Developments
    Table 102. Charles Rivers Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 103. Charles Rivers Healthcare BPO Product Offered
    Table 104. Charles Rivers Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 105. Charles Rivers Main Business
    Table 106. Charles Rivers Latest Developments
    Table 107. Genpact Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 108. Genpact Healthcare BPO Product Offered
    Table 109. Genpact Main Business
    Table 110. Genpact Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 111. Genpact Latest Developments
    Table 112. Sutherland Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 113. Sutherland Healthcare BPO Product Offered
    Table 114. Sutherland Main Business
    Table 115. Sutherland Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 116. Sutherland Latest Developments
    Table 117. PremierBPO Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 118. PremierBPO Healthcare BPO Product Offered
    Table 119. PremierBPO Main Business
    Table 120. PremierBPO Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 121. PremierBPO Latest Developments
    Table 122. Firstsource Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 123. Firstsource Healthcare BPO Product Offered
    Table 124. Firstsource Main Business
    Table 125. Firstsource Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 126. Firstsource Latest Developments
    Table 127. PPD Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 128. PPD Healthcare BPO Product Offered
    Table 129. PPD Main Business
    Table 130. PPD Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 131. PPD Latest Developments
    Table 132. GeBBS Healthcare Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 133. GeBBS Healthcare Healthcare BPO Product Offered
    Table 134. GeBBS Healthcare Main Business
    Table 135. GeBBS Healthcare Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 136. GeBBS Healthcare Latest Developments
    Table 137. Indian Healthcare BPO Details, Company Type, Healthcare BPO Area Served and Its Competitors
    Table 138. Indian Healthcare BPO Healthcare BPO Product Offered
    Table 139. Indian Healthcare BPO Main Business
    Table 140. Indian Healthcare BPO Healthcare BPO Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 141. Indian Healthcare BPO Latest Developments
List of Figures
    Figure 1. Healthcare BPO Report Years Considered
    Figure 2. Research Objectives
    Figure 3. Research Methodology
    Figure 4. Research Process and Data Source
    Figure 5. Global Healthcare BPO Market Size Growth Rate 2018-2029 ($ Millions)
    Figure 6. Healthcare BPO Sales by Geographic Region (2018, 2022 & 2029) & ($ millions)
    Figure 7. Healthcare BPO Sales Market Share by Country/Region (2022)
    Figure 8. Healthcare BPO Sales Market Share by Country/Region (2018, 2022 & 2029)
    Figure 9. Global Healthcare BPO Market Size Market Share by Type in 2022
    Figure 10. Healthcare BPO in Research and Development
    Figure 11. Global Healthcare BPO Market: Research and Development (2018-2023) & ($ Millions)
    Figure 12. Healthcare BPO in Manufacturing
    Figure 13. Global Healthcare BPO Market: Manufacturing (2018-2023) & ($ Millions)
    Figure 14. Healthcare BPO in Non-Clinical Services
    Figure 15. Global Healthcare BPO Market: Non-Clinical Services (2018-2023) & ($ Millions)
    Figure 16. Global Healthcare BPO Market Size Market Share by Application in 2022
    Figure 17. Global Healthcare BPO Revenue Market Share by Player in 2022
    Figure 18. Global Healthcare BPO Market Size Market Share by Regions (2018-2023)
    Figure 19. Americas Healthcare BPO Market Size 2018-2023 ($ Millions)
    Figure 20. APAC Healthcare BPO Market Size 2018-2023 ($ Millions)
    Figure 21. Europe Healthcare BPO Market Size 2018-2023 ($ Millions)
    Figure 22. Middle East & Africa Healthcare BPO Market Size 2018-2023 ($ Millions)
    Figure 23. Americas Healthcare BPO Value Market Share by Country in 2022
    Figure 24. United States Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 25. Canada Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 26. Mexico Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 27. Brazil Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 28. APAC Healthcare BPO Market Size Market Share by Region in 2022
    Figure 29. APAC Healthcare BPO Market Size Market Share by Type in 2022
    Figure 30. APAC Healthcare BPO Market Size Market Share by Application in 2022
    Figure 31. China Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 32. Japan Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 33. Korea Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 34. Southeast Asia Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 35. India Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 36. Australia Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 37. Europe Healthcare BPO Market Size Market Share by Country in 2022
    Figure 38. Europe Healthcare BPO Market Size Market Share by Type (2018-2023)
    Figure 39. Europe Healthcare BPO Market Size Market Share by Application (2018-2023)
    Figure 40. Germany Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 41. France Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 42. UK Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 43. Italy Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 44. Russia Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 45. Middle East & Africa Healthcare BPO Market Size Market Share by Region (2018-2023)
    Figure 46. Middle East & Africa Healthcare BPO Market Size Market Share by Type (2018-2023)
    Figure 47. Middle East & Africa Healthcare BPO Market Size Market Share by Application (2018-2023)
    Figure 48. Egypt Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 49. South Africa Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 50. Israel Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 51. Turkey Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 52. GCC Country Healthcare BPO Market Size Growth 2018-2023 ($ Millions)
    Figure 53. Americas Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 54. APAC Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 55. Europe Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 56. Middle East & Africa Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 57. United States Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 58. Canada Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 59. Mexico Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 60. Brazil Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 61. China Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 62. Japan Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 63. Korea Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 64. Southeast Asia Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 65. India Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 66. Australia Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 67. Germany Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 68. France Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 69. UK Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 70. Italy Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 71. Russia Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 72. Spain Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 73. Egypt Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 74. South Africa Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 75. Israel Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 76. Turkey Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 77. GCC Countries Healthcare BPO Market Size 2024-2029 ($ Millions)
    Figure 78. Global Healthcare BPO Market Size Market Share Forecast by Type (2024-2029)
    Figure 79. Global Healthcare BPO Market Size Market Share Forecast by Application (2024-2029)

Quintiles
HCL
Cognizant
Covance
Accenture
Inventiv
Catalent
Parexel
Lonza
Boehringer Ingelheim
Charles Rivers
Genpact
Sutherland
PremierBPO
Firstsource
PPD
GeBBS Healthcare
Indian Healthcare BPO

LP Information presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

• Primary Source
  Players/Suppliers
  Industry Experts
  Distributors/Traders
  Opinion Leaders
  Front-line Staff
  Marketing Executives

  Secondary Source
  Journals and Periodicals
  Government Bodies
  Annual Reports
  Presentations
  Paid Databases
  LPI Internal Repository

• Data Synthesis
  Information Gathering
  Collation of Data
  Estimation of Key Figures
  Analysis of Derived Insights

  Data Validation
  Triangulation with Data Models
  Reference Against Proprietary
  Databases
  Corroboration with Industry Experts

• Qualitative Analysis
  Market drivers
  Market challenges
  Market trends
  Five forces analysis

  Qualitative Analysis
  Market size and forecast
  Market segmentation
  Geographical insights
  Competitive landscape