Global Computer Telephony Integration Market Growth (Status and Outlook) 2023-2029

LPI (LP Information)' newest research report, the “Computer Telephony Integration Industry Forecast” looks at past sales and reviews total world Computer Telephony Integration sales in 2022, providing a comprehensive analysis by region and market sector of projected Computer Telephony Integration sales for 2023 through 2029. With Computer Telephony Integration sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Computer Telephony Integration industry.

This Insight Report provides a comprehensive analysis of the global Computer Telephony Integration landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyzes the strategies of leading global companies with a focus on Computer Telephony Integration portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Computer Telephony Integration market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Computer Telephony Integration and breaks down the forecast by type, by application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Computer Telephony Integration.

The global Computer Telephony Integration market size is projected to grow from US$ million in 2022 to US$ million in 2029; it is expected to grow at a CAGR of % from 2023 to 2029.

United States market for Computer Telephony Integration is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

China market for Computer Telephony Integration is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Europe market for Computer Telephony Integration is estimated to increase from US$ million in 2022 to US$ million by 2029, at a CAGR of % from 2023 through 2029.

Global key Computer Telephony Integration players cover Five9, Salesforce, RingCentral, Twilio, Enghouse Interactive, NewVoiceMedia (Vonage), Genesys, Zendesk and Freshworks, etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2022.

This report presents a comprehensive overview, market shares, and growth opportunities of Computer Telephony Integration market by product type, application, key players and key regions and countries.

Market Segmentation:
Segmentation by type
    Cloud Based
    On-Premise

Segmentation by application
    Large Enterprises
    SMEs

This report also splits the market by region:
    Americas
        United States
        Canada
        Mexico
        Brazil
    APAC
        China
        Japan
        Korea
        Southeast Asia
        India
        Australia
    Europe
        Germany
        France
        UK
        Italy
        Russia
    Middle East & Africa
        Egypt
        South Africa
        Israel
        Turkey
        GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
    Five9
    Salesforce
    RingCentral
    Twilio
    Enghouse Interactive
    NewVoiceMedia (Vonage)
    Genesys
    Zendesk
    Freshworks
    NICE inContact
    Nextiva
    Talkdesk
    Jive Communications (LogMeIn)
    Ameyo
    Aircall
    Tenfold
    Ozonetel
    InGenius
    Cisco
    Avaya
    Bucher + Suter

List of Tables
    Table 1. Computer Telephony Integration Market Size CAGR by Region (2018 VS 2022 VS 2029) & ($ Millions)
    Table 2. Major Players of Cloud Based
    Table 3. Major Players of On-Premise
    Table 4. Computer Telephony Integration Market Size CAGR by Type (2018 VS 2022 VS 2029) & ($ Millions)
    Table 5. Global Computer Telephony Integration Market Size by Type (2018-2023) & ($ Millions)
    Table 6. Global Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Table 7. Computer Telephony Integration Market Size CAGR by Application (2018 VS 2022 VS 2029) & ($ Millions)
    Table 8. Global Computer Telephony Integration Market Size by Application (2018-2023) & ($ Millions)
    Table 9. Global Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Table 10. Global Computer Telephony Integration Revenue by Players (2018-2023) & ($ Millions)
    Table 11. Global Computer Telephony Integration Revenue Market Share by Player (2018-2023)
    Table 12. Computer Telephony Integration Key Players Head office and Products Offered
    Table 13. Computer Telephony Integration Concentration Ratio (CR3, CR5 and CR10) & (2021-2023)
    Table 14. New Products and Potential Entrants
    Table 15. Mergers & Acquisitions, Expansion
    Table 16. Global Computer Telephony Integration Market Size by Regions 2018-2023 & ($ Millions)
    Table 17. Global Computer Telephony Integration Market Size Market Share by Regions (2018-2023)
    Table 18. Global Computer Telephony Integration Revenue by Country/Region (2018-2023) & ($ millions)
    Table 19. Global Computer Telephony Integration Revenue Market Share by Country/Region (2018-2023)
    Table 20. Americas Computer Telephony Integration Market Size by Country (2018-2023) & ($ Millions)
    Table 21. Americas Computer Telephony Integration Market Size Market Share by Country (2018-2023)
    Table 22. Americas Computer Telephony Integration Market Size by Type (2018-2023) & ($ Millions)
    Table 23. Americas Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Table 24. Americas Computer Telephony Integration Market Size by Application (2018-2023) & ($ Millions)
    Table 25. Americas Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Table 26. APAC Computer Telephony Integration Market Size by Region (2018-2023) & ($ Millions)
    Table 27. APAC Computer Telephony Integration Market Size Market Share by Region (2018-2023)
    Table 28. APAC Computer Telephony Integration Market Size by Type (2018-2023) & ($ Millions)
    Table 29. APAC Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Table 30. APAC Computer Telephony Integration Market Size by Application (2018-2023) & ($ Millions)
    Table 31. APAC Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Table 32. Europe Computer Telephony Integration Market Size by Country (2018-2023) & ($ Millions)
    Table 33. Europe Computer Telephony Integration Market Size Market Share by Country (2018-2023)
    Table 34. Europe Computer Telephony Integration Market Size by Type (2018-2023) & ($ Millions)
    Table 35. Europe Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Table 36. Europe Computer Telephony Integration Market Size by Application (2018-2023) & ($ Millions)
    Table 37. Europe Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Table 38. Middle East & Africa Computer Telephony Integration Market Size by Region (2018-2023) & ($ Millions)
    Table 39. Middle East & Africa Computer Telephony Integration Market Size Market Share by Region (2018-2023)
    Table 40. Middle East & Africa Computer Telephony Integration Market Size by Type (2018-2023) & ($ Millions)
    Table 41. Middle East & Africa Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Table 42. Middle East & Africa Computer Telephony Integration Market Size by Application (2018-2023) & ($ Millions)
    Table 43. Middle East & Africa Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Table 44. Key Market Drivers & Growth Opportunities of Computer Telephony Integration
    Table 45. Key Market Challenges & Risks of Computer Telephony Integration
    Table 46. Key Industry Trends of Computer Telephony Integration
    Table 47. Global Computer Telephony Integration Market Size Forecast by Regions (2024-2029) & ($ Millions)
    Table 48. Global Computer Telephony Integration Market Size Market Share Forecast by Regions (2024-2029)
    Table 49. Global Computer Telephony Integration Market Size Forecast by Type (2024-2029) & ($ Millions)
    Table 50. Global Computer Telephony Integration Market Size Forecast by Application (2024-2029) & ($ Millions)
    Table 51. Five9 Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 52. Five9 Computer Telephony Integration Product Offered
    Table 53. Five9 Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 54. Five9 Main Business
    Table 55. Five9 Latest Developments
    Table 56. Salesforce Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 57. Salesforce Computer Telephony Integration Product Offered
    Table 58. Salesforce Main Business
    Table 59. Salesforce Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 60. Salesforce Latest Developments
    Table 61. RingCentral Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 62. RingCentral Computer Telephony Integration Product Offered
    Table 63. RingCentral Main Business
    Table 64. RingCentral Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 65. RingCentral Latest Developments
    Table 66. Twilio Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 67. Twilio Computer Telephony Integration Product Offered
    Table 68. Twilio Main Business
    Table 69. Twilio Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 70. Twilio Latest Developments
    Table 71. Enghouse Interactive Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 72. Enghouse Interactive Computer Telephony Integration Product Offered
    Table 73. Enghouse Interactive Main Business
    Table 74. Enghouse Interactive Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 75. Enghouse Interactive Latest Developments
    Table 76. NewVoiceMedia (Vonage) Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 77. NewVoiceMedia (Vonage) Computer Telephony Integration Product Offered
    Table 78. NewVoiceMedia (Vonage) Main Business
    Table 79. NewVoiceMedia (Vonage) Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 80. NewVoiceMedia (Vonage) Latest Developments
    Table 81. Genesys Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 82. Genesys Computer Telephony Integration Product Offered
    Table 83. Genesys Main Business
    Table 84. Genesys Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 85. Genesys Latest Developments
    Table 86. Zendesk Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 87. Zendesk Computer Telephony Integration Product Offered
    Table 88. Zendesk Main Business
    Table 89. Zendesk Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 90. Zendesk Latest Developments
    Table 91. Freshworks Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 92. Freshworks Computer Telephony Integration Product Offered
    Table 93. Freshworks Main Business
    Table 94. Freshworks Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 95. Freshworks Latest Developments
    Table 96. NICE inContact Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 97. NICE inContact Computer Telephony Integration Product Offered
    Table 98. NICE inContact Main Business
    Table 99. NICE inContact Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 100. NICE inContact Latest Developments
    Table 101. Nextiva Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 102. Nextiva Computer Telephony Integration Product Offered
    Table 103. Nextiva Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 104. Nextiva Main Business
    Table 105. Nextiva Latest Developments
    Table 106. Talkdesk Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 107. Talkdesk Computer Telephony Integration Product Offered
    Table 108. Talkdesk Main Business
    Table 109. Talkdesk Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 110. Talkdesk Latest Developments
    Table 111. Jive Communications (LogMeIn) Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 112. Jive Communications (LogMeIn) Computer Telephony Integration Product Offered
    Table 113. Jive Communications (LogMeIn) Main Business
    Table 114. Jive Communications (LogMeIn) Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 115. Jive Communications (LogMeIn) Latest Developments
    Table 116. Ameyo Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 117. Ameyo Computer Telephony Integration Product Offered
    Table 118. Ameyo Main Business
    Table 119. Ameyo Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 120. Ameyo Latest Developments
    Table 121. Aircall Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 122. Aircall Computer Telephony Integration Product Offered
    Table 123. Aircall Main Business
    Table 124. Aircall Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 125. Aircall Latest Developments
    Table 126. Tenfold Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 127. Tenfold Computer Telephony Integration Product Offered
    Table 128. Tenfold Main Business
    Table 129. Tenfold Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 130. Tenfold Latest Developments
    Table 131. Ozonetel Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 132. Ozonetel Computer Telephony Integration Product Offered
    Table 133. Ozonetel Main Business
    Table 134. Ozonetel Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 135. Ozonetel Latest Developments
    Table 136. InGenius Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 137. InGenius Computer Telephony Integration Product Offered
    Table 138. InGenius Main Business
    Table 139. InGenius Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 140. InGenius Latest Developments
    Table 141. Cisco Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 142. Cisco Computer Telephony Integration Product Offered
    Table 143. Cisco Main Business
    Table 144. Cisco Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 145. Cisco Latest Developments
    Table 146. Avaya Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 147. Avaya Computer Telephony Integration Product Offered
    Table 148. Avaya Main Business
    Table 149. Avaya Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 150. Avaya Latest Developments
    Table 151. Bucher + Suter Details, Company Type, Computer Telephony Integration Area Served and Its Competitors
    Table 152. Bucher + Suter Computer Telephony Integration Product Offered
    Table 153. Bucher + Suter Computer Telephony Integration Revenue ($ million), Gross Margin and Market Share (2018-2023)
    Table 154. Bucher + Suter Main Business
    Table 155. Bucher + Suter Latest Developments
List of Figures
    Figure 1. Computer Telephony Integration Report Years Considered
    Figure 2. Research Objectives
    Figure 3. Research Methodology
    Figure 4. Research Process and Data Source
    Figure 5. Global Computer Telephony Integration Market Size Growth Rate 2018-2029 ($ Millions)
    Figure 6. Computer Telephony Integration Sales by Geographic Region (2018, 2022 & 2029) & ($ millions)
    Figure 7. Computer Telephony Integration Sales Market Share by Country/Region (2022)
    Figure 8. Computer Telephony Integration Sales Market Share by Country/Region (2018, 2022 & 2029)
    Figure 9. Global Computer Telephony Integration Market Size Market Share by Type in 2022
    Figure 10. Computer Telephony Integration in Large Enterprises
    Figure 11. Global Computer Telephony Integration Market: Large Enterprises (2018-2023) & ($ Millions)
    Figure 12. Computer Telephony Integration in SMEs
    Figure 13. Global Computer Telephony Integration Market: SMEs (2018-2023) & ($ Millions)
    Figure 14. Global Computer Telephony Integration Market Size Market Share by Application in 2022
    Figure 15. Global Computer Telephony Integration Revenue Market Share by Player in 2022
    Figure 16. Global Computer Telephony Integration Market Size Market Share by Regions (2018-2023)
    Figure 17. Americas Computer Telephony Integration Market Size 2018-2023 ($ Millions)
    Figure 18. APAC Computer Telephony Integration Market Size 2018-2023 ($ Millions)
    Figure 19. Europe Computer Telephony Integration Market Size 2018-2023 ($ Millions)
    Figure 20. Middle East & Africa Computer Telephony Integration Market Size 2018-2023 ($ Millions)
    Figure 21. Americas Computer Telephony Integration Value Market Share by Country in 2022
    Figure 22. United States Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 23. Canada Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 24. Mexico Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 25. Brazil Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 26. APAC Computer Telephony Integration Market Size Market Share by Region in 2022
    Figure 27. APAC Computer Telephony Integration Market Size Market Share by Type in 2022
    Figure 28. APAC Computer Telephony Integration Market Size Market Share by Application in 2022
    Figure 29. China Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 30. Japan Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 31. Korea Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 32. Southeast Asia Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 33. India Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 34. Australia Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 35. Europe Computer Telephony Integration Market Size Market Share by Country in 2022
    Figure 36. Europe Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Figure 37. Europe Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Figure 38. Germany Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 39. France Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 40. UK Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 41. Italy Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 42. Russia Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 43. Middle East & Africa Computer Telephony Integration Market Size Market Share by Region (2018-2023)
    Figure 44. Middle East & Africa Computer Telephony Integration Market Size Market Share by Type (2018-2023)
    Figure 45. Middle East & Africa Computer Telephony Integration Market Size Market Share by Application (2018-2023)
    Figure 46. Egypt Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 47. South Africa Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 48. Israel Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 49. Turkey Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 50. GCC Country Computer Telephony Integration Market Size Growth 2018-2023 ($ Millions)
    Figure 51. Americas Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 52. APAC Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 53. Europe Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 54. Middle East & Africa Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 55. United States Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 56. Canada Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 57. Mexico Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 58. Brazil Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 59. China Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 60. Japan Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 61. Korea Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 62. Southeast Asia Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 63. India Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 64. Australia Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 65. Germany Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 66. France Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 67. UK Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 68. Italy Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 69. Russia Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 70. Spain Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 71. Egypt Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 72. South Africa Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 73. Israel Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 74. Turkey Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 75. GCC Countries Computer Telephony Integration Market Size 2024-2029 ($ Millions)
    Figure 76. Global Computer Telephony Integration Market Size Market Share Forecast by Type (2024-2029)
    Figure 77. Global Computer Telephony Integration Market Size Market Share Forecast by Application (2024-2029)

Five9
Salesforce
RingCentral
Twilio
Enghouse Interactive
NewVoiceMedia (Vonage)
Genesys
Zendesk
Freshworks
NICE inContact
Nextiva
Talkdesk
Jive Communications (LogMeIn)
Ameyo
Aircall
Tenfold
Ozonetel
InGenius
Cisco
Avaya
Bucher + Suter

LP Information presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

• Primary Source
  Players/Suppliers
  Industry Experts
  Distributors/Traders
  Opinion Leaders
  Front-line Staff
  Marketing Executives

  Secondary Source
  Journals and Periodicals
  Government Bodies
  Annual Reports
  Presentations
  Paid Databases
  LPI Internal Repository

• Data Synthesis
  Information Gathering
  Collation of Data
  Estimation of Key Figures
  Analysis of Derived Insights

  Data Validation
  Triangulation with Data Models
  Reference Against Proprietary
  Databases
  Corroboration with Industry Experts

• Qualitative Analysis
  Market drivers
  Market challenges
  Market trends
  Five forces analysis

  Qualitative Analysis
  Market size and forecast
  Market segmentation
  Geographical insights
  Competitive landscape