Global Outsourced Call Centers (Outsourced Contact Centers) Market Growth (Status and Outlook) 2024-2030--LP INFORMATION, INC.

Global Outsourced Call Centers (Outsourced Contact Centers) Market Growth (Status and Outlook) 2024-2030

Product Code: 808807

Industry: Service & Software

Published: Jan 02,2024

Pages: 114

Delivery Time: 2-3 business days

Global Outsourced Call Centers (Outsourced Contact Centers) Market Growth (Status and Outlook) 2024-2030

Product Code: 808807

Industry: Service & Software

Published: Jan 02,2024

Pages: 114

Delivery Time: 2-3 business days

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Description

According to our LPI (LP Information) latest study, the global Outsourced Call Centers (Outsourced Contact Centers) market size was valued at US$ million in 2023. With growing demand in downstream market, the Outsourced Call Centers (Outsourced Contact Centers) is forecast to a readjusted size of US$ million by 2030 with a CAGR of % during review period.

The research report highlights the growth potential of the global Outsourced Call Centers (Outsourced Contact Centers) market.  Outsourced Call Centers (Outsourced Contact Centers) are expected to show stable growth in the future market. However, product differentiation, reducing costs, and supply chain optimization remain crucial for the widespread adoption of Outsourced Call Centers (Outsourced Contact Centers). Market players need to invest in research and development, forge strategic partnerships, and align their offerings with evolving consumer preferences to capitalize on the immense opportunities presented by the Outsourced Call Centers (Outsourced Contact Centers) market.

In today’s business parlance, outsourcing refers to the practice of outsourcing non-core business functions of an organization to a third party business process outsourcing (BPO) services provider. Similarly, call center outsourcing is the process of contracting the management of voice based customer service processes to specialized call center outsourcing companies. Contact centers defined simply are workplaces wherein human agents receive or make outgoing telephone calls to existing or prospective customers of a company. Outsourced contact centers are specialized contact center outsourcing companies that manage inbound or outbound call center processes for their clients.

The market is growing at a very rapid pace and with rise in technological innovation, competition and M&A activities in the industry many local and regional vendors are offering specific application products for varied end-users. The industry is expected to remain innovation-led, with frequent acquisitions and strategic alliances adopted as the key strategies by the players to increase their industry presence.

Key Features:

The report on Outsourced Call Centers (Outsourced Contact Centers) market reflects various aspects and provide valuable insights into the industry.

Market Size and Growth: The research report provide an overview of the current size and growth of the Outsourced Call Centers (Outsourced Contact Centers) market. It may include historical data, market segmentation by Type (e.g., On-Premise, Cloud-based), and regional breakdowns.

Market Drivers and Challenges: The report can identify and analyse the factors driving the growth of the Outsourced Call Centers (Outsourced Contact Centers) market, such as government regulations, environmental concerns, technological advancements, and changing consumer preferences. It can also highlight the challenges faced by the industry, including infrastructure limitations, range anxiety, and high upfront costs.

Competitive Landscape: The research report provides analysis of the competitive landscape within the Outsourced Call Centers (Outsourced Contact Centers) market. It includes profiles of key players, their market share, strategies, and product offerings. The report can also highlight emerging players and their potential impact on the market.

Technological Developments: The research report can delve into the latest technological developments in the Outsourced Call Centers (Outsourced Contact Centers) industry. This include advancements in Outsourced Call Centers (Outsourced Contact Centers) technology, Outsourced Call Centers (Outsourced Contact Centers) new entrants, Outsourced Call Centers (Outsourced Contact Centers) new investment, and other innovations that are shaping the future of Outsourced Call Centers (Outsourced Contact Centers).

Downstream Procumbent Preference: The report can shed light on customer procumbent behaviour and adoption trends in the Outsourced Call Centers (Outsourced Contact Centers) market. It includes factors influencing customer ' purchasing decisions, preferences for Outsourced Call Centers (Outsourced Contact Centers) product.

Government Policies and Incentives: The research report analyse the impact of government policies and incentives on the Outsourced Call Centers (Outsourced Contact Centers) market. This may include an assessment of regulatory frameworks, subsidies, tax incentives, and other measures aimed at promoting Outsourced Call Centers (Outsourced Contact Centers) market. The report also evaluates the effectiveness of these policies in driving market growth.

Environmental Impact and Sustainability: The research report assess the environmental impact and sustainability aspects of the Outsourced Call Centers (Outsourced Contact Centers) market.

Market Forecasts and Future Outlook: Based on the analysis conducted, the research report provide market forecasts and outlook for the Outsourced Call Centers (Outsourced Contact Centers) industry. This includes projections of market size, growth rates, regional trends, and predictions on technological advancements and policy developments.

Recommendations and Opportunities: The report conclude with recommendations for industry stakeholders, policymakers, and investors. It highlights potential opportunities for market players to capitalize on emerging trends, overcome challenges, and contribute to the growth and development of the Outsourced Call Centers (Outsourced Contact Centers) market.

Market Segmentation:

Outsourced Call Centers (Outsourced Contact Centers) market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.

Segmentation by type

    On-Premise

    Cloud-based

Segmentation by application

    Telecom & IT

    BFSI

    Healthcare & Life Sciences

    Government & Public

    Retail & Consumer Goods

    Others

This report also splits the market by region:

    Americas

    United States

    Canada

    Mexico

    Brazil

    APAC

    China

    Japan

    Korea

    Southeast Asia

    India

    Australia

    Europe

    Germany

    France

UK

    Italy

    Russia

    Middle East & Africa

    Egypt

    South Africa

    Israel

    Turkey

    GCC Countries

The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.

    Teleperformance

    Concentrix (Convergys)

    Alorica

    Atento

    Acticall (Sitel)

    Arvato

    Sykes Enterprises

    TeleTech

    Transcom

    Serco

    HKT Teleservices

    Comdata

Table Of Contents

1 Scope of the Report
    1.1 Market Introduction
    1.2 Years Considered
    1.3 Research Objectives
    1.4 Market Research Methodology
    1.5 Research Process and Data Source
    1.6 Economic Indicators
    1.7 Currency Considered
    1.8 Market Estimation Caveats

2 Executive Summary
    2.1 World Market Overview
        2.1.1 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size 2019-2030
        2.1.2 Outsourced Call Centers (Outsourced Contact Centers) Market Size CAGR by Region 2019 VS 2023 VS 2030
    2.2 Outsourced Call Centers (Outsourced Contact Centers) Segment by Type
        2.2.1 On-Premise
        2.2.2 Cloud-based
    2.3 Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type
        2.3.1 Outsourced Call Centers (Outsourced Contact Centers) Market Size CAGR by Type (2019 VS 2023 VS 2030)
        2.3.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    2.4 Outsourced Call Centers (Outsourced Contact Centers) Segment by Application
        2.4.1 Telecom & IT
        2.4.2 BFSI
        2.4.3 Healthcare & Life Sciences
        2.4.4 Government & Public
        2.4.5 Retail & Consumer Goods
        2.4.6 Others
    2.5 Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application
        2.5.1 Outsourced Call Centers (Outsourced Contact Centers) Market Size CAGR by Application (2019 VS 2023 VS 2030)
        2.5.2 Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)

3 Outsourced Call Centers (Outsourced Contact Centers) Market Size by Player
    3.1 Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Players
        3.1.1 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue by Players (2019-2024)
        3.1.2 Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Players (2019-2024)
    3.2 Global Outsourced Call Centers (Outsourced Contact Centers) Key Players Head office and Products Offered
    3.3 Market Concentration Rate Analysis
        3.3.1 Competition Landscape Analysis
        3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
    3.4 New Products and Potential Entrants
    3.5 Mergers & Acquisitions, Expansion

4 Outsourced Call Centers (Outsourced Contact Centers) by Regions
    4.1 Outsourced Call Centers (Outsourced Contact Centers) Market Size by Regions (2019-2024)
    4.2 Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth (2019-2024)
    4.3 APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth (2019-2024)
    4.4 Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth (2019-2024)
    4.5 Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth (2019-2024)

5 Americas
    5.1 Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size by Country (2019-2024)
    5.2 Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024)
    5.3 Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024)
    5.4 United States
    5.5 Canada
    5.6 Mexico
    5.7 Brazil

6 APAC
    6.1 APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size by Region (2019-2024)
    6.2 APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024)
    6.3 APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024)
    6.4 China
    6.5 Japan
    6.6 Korea
    6.7 Southeast Asia
    6.8 India
    6.9 Australia

7 Europe
    7.1 Europe Outsourced Call Centers (Outsourced Contact Centers) by Country (2019-2024)
    7.2 Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024)
    7.3 Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024)
    7.4 Germany
    7.5 France
    7.6 UK
    7.7 Italy
    7.8 Russia

8 Middle East & Africa
    8.1 Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) by Region (2019-2024)
    8.2 Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024)
    8.3 Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024)
    8.4 Egypt
    8.5 South Africa
    8.6 Israel
    8.7 Turkey
    8.8 GCC Countries

9 Market Drivers, Challenges and Trends
    9.1 Market Drivers & Growth Opportunities
    9.2 Market Challenges & Risks
    9.3 Industry Trends

10 Global Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
    10.1 Global Outsourced Call Centers (Outsourced Contact Centers) Forecast by Regions (2025-2030)
        10.1.1 Global Outsourced Call Centers (Outsourced Contact Centers) Forecast by Regions (2025-2030)
        10.1.2 Americas Outsourced Call Centers (Outsourced Contact Centers) Forecast
        10.1.3 APAC Outsourced Call Centers (Outsourced Contact Centers) Forecast
        10.1.4 Europe Outsourced Call Centers (Outsourced Contact Centers) Forecast
        10.1.5 Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Forecast
    10.2 Americas Outsourced Call Centers (Outsourced Contact Centers) Forecast by Country (2025-2030)
        10.2.1 United States Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.2.2 Canada Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.2.3 Mexico Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.2.4 Brazil Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
    10.3 APAC Outsourced Call Centers (Outsourced Contact Centers) Forecast by Region (2025-2030)
        10.3.1 China Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.3.2 Japan Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.3.3 Korea Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.3.4 Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.3.5 India Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.3.6 Australia Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
    10.4 Europe Outsourced Call Centers (Outsourced Contact Centers) Forecast by Country (2025-2030)
        10.4.1 Germany Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.4.2 France Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.4.3 UK Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.4.4 Italy Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.4.5 Russia Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
    10.5 Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Forecast by Region (2025-2030)
        10.5.1 Egypt Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.5.2 South Africa Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.5.3 Israel Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.5.4 Turkey Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
        10.5.5 GCC Countries Outsourced Call Centers (Outsourced Contact Centers) Market Forecast
    10.6 Global Outsourced Call Centers (Outsourced Contact Centers) Forecast by Type (2025-2030)
    10.7 Global Outsourced Call Centers (Outsourced Contact Centers) Forecast by Application (2025-2030)

11 Key Players Analysis
    11.1 Teleperformance
        11.1.1 Teleperformance Company Information
        11.1.2 Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.1.3 Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.1.4 Teleperformance Main Business Overview
        11.1.5 Teleperformance Latest Developments
    11.2 Concentrix (Convergys)
        11.2.1 Concentrix (Convergys) Company Information
        11.2.2 Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.2.3 Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.2.4 Concentrix (Convergys) Main Business Overview
        11.2.5 Concentrix (Convergys) Latest Developments
    11.3 Alorica
        11.3.1 Alorica Company Information
        11.3.2 Alorica Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.3.3 Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.3.4 Alorica Main Business Overview
        11.3.5 Alorica Latest Developments
    11.4 Atento
        11.4.1 Atento Company Information
        11.4.2 Atento Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.4.3 Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.4.4 Atento Main Business Overview
        11.4.5 Atento Latest Developments
    11.5 Acticall (Sitel)
        11.5.1 Acticall (Sitel) Company Information
        11.5.2 Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.5.3 Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.5.4 Acticall (Sitel) Main Business Overview
        11.5.5 Acticall (Sitel) Latest Developments
    11.6 Arvato
        11.6.1 Arvato Company Information
        11.6.2 Arvato Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.6.3 Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.6.4 Arvato Main Business Overview
        11.6.5 Arvato Latest Developments
    11.7 Sykes Enterprises
        11.7.1 Sykes Enterprises Company Information
        11.7.2 Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.7.3 Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.7.4 Sykes Enterprises Main Business Overview
        11.7.5 Sykes Enterprises Latest Developments
    11.8 TeleTech
        11.8.1 TeleTech Company Information
        11.8.2 TeleTech Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.8.3 TeleTech Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.8.4 TeleTech Main Business Overview
        11.8.5 TeleTech Latest Developments
    11.9 Transcom
        11.9.1 Transcom Company Information
        11.9.2 Transcom Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.9.3 Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.9.4 Transcom Main Business Overview
        11.9.5 Transcom Latest Developments
    11.10 Serco
        11.10.1 Serco Company Information
        11.10.2 Serco Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.10.3 Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.10.4 Serco Main Business Overview
        11.10.5 Serco Latest Developments
    11.11 HKT Teleservices
        11.11.1 HKT Teleservices Company Information
        11.11.2 HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.11.3 HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.11.4 HKT Teleservices Main Business Overview
        11.11.5 HKT Teleservices Latest Developments
    11.12 Comdata
        11.12.1 Comdata Company Information
        11.12.2 Comdata Outsourced Call Centers (Outsourced Contact Centers) Product Offered
        11.12.3 Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue, Gross Margin and Market Share (2019-2024)
        11.12.4 Comdata Main Business Overview
        11.12.5 Comdata Latest Developments

12 Research Findings and Conclusion

List Of Tables

List of Tables
    Table 1. Outsourced Call Centers (Outsourced Contact Centers) Market Size CAGR by Region (2019 VS 2023 VS 2030) & ($ Millions)
    Table 2. Major Players of On-Premise
    Table 3. Major Players of Cloud-based
    Table 4. Outsourced Call Centers (Outsourced Contact Centers) Market Size CAGR by Type (2019 VS 2023 VS 2030) & ($ Millions)
    Table 5. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024) & ($ Millions)
    Table 6. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Table 7. Outsourced Call Centers (Outsourced Contact Centers) Market Size CAGR by Application (2019 VS 2023 VS 2030) & ($ Millions)
    Table 8. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024) & ($ Millions)
    Table 9. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Table 10. Global Outsourced Call Centers (Outsourced Contact Centers) Revenue by Players (2019-2024) & ($ Millions)
    Table 11. Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Player (2019-2024)
    Table 12. Outsourced Call Centers (Outsourced Contact Centers) Key Players Head office and Products Offered
    Table 13. Outsourced Call Centers (Outsourced Contact Centers) Concentration Ratio (CR3, CR5 and CR10) & (2022-2024)
    Table 14. New Products and Potential Entrants
    Table 15. Mergers & Acquisitions, Expansion
    Table 16. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size by Regions 2019-2024 & ($ Millions)
    Table 17. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Regions (2019-2024)
    Table 18. Global Outsourced Call Centers (Outsourced Contact Centers) Revenue by Country/Region (2019-2024) & ($ millions)
    Table 19. Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Country/Region (2019-2024)
    Table 20. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size by Country (2019-2024) & ($ Millions)
    Table 21. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Country (2019-2024)
    Table 22. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024) & ($ Millions)
    Table 23. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Table 24. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024) & ($ Millions)
    Table 25. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Table 26. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size by Region (2019-2024) & ($ Millions)
    Table 27. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Region (2019-2024)
    Table 28. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024) & ($ Millions)
    Table 29. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Table 30. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024) & ($ Millions)
    Table 31. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Table 32. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size by Country (2019-2024) & ($ Millions)
    Table 33. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Country (2019-2024)
    Table 34. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024) & ($ Millions)
    Table 35. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Table 36. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024) & ($ Millions)
    Table 37. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Table 38. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size by Region (2019-2024) & ($ Millions)
    Table 39. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Region (2019-2024)
    Table 40. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size by Type (2019-2024) & ($ Millions)
    Table 41. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Table 42. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size by Application (2019-2024) & ($ Millions)
    Table 43. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Table 44. Key Market Drivers & Growth Opportunities of Outsourced Call Centers (Outsourced Contact Centers)
    Table 45. Key Market Challenges & Risks of Outsourced Call Centers (Outsourced Contact Centers)
    Table 46. Key Industry Trends of Outsourced Call Centers (Outsourced Contact Centers)
    Table 47. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Forecast by Regions (2025-2030) & ($ Millions)
    Table 48. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share Forecast by Regions (2025-2030)
    Table 49. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Forecast by Type (2025-2030) & ($ Millions)
    Table 50. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Forecast by Application (2025-2030) & ($ Millions)
    Table 51. Teleperformance Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 52. Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 53. Teleperformance Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 54. Teleperformance Main Business
    Table 55. Teleperformance Latest Developments
    Table 56. Concentrix (Convergys) Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 57. Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 58. Concentrix (Convergys) Main Business
    Table 59. Concentrix (Convergys) Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 60. Concentrix (Convergys) Latest Developments
    Table 61. Alorica Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 62. Alorica Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 63. Alorica Main Business
    Table 64. Alorica Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 65. Alorica Latest Developments
    Table 66. Atento Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 67. Atento Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 68. Atento Main Business
    Table 69. Atento Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 70. Atento Latest Developments
    Table 71. Acticall (Sitel) Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 72. Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 73. Acticall (Sitel) Main Business
    Table 74. Acticall (Sitel) Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 75. Acticall (Sitel) Latest Developments
    Table 76. Arvato Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 77. Arvato Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 78. Arvato Main Business
    Table 79. Arvato Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 80. Arvato Latest Developments
    Table 81. Sykes Enterprises Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 82. Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 83. Sykes Enterprises Main Business
    Table 84. Sykes Enterprises Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 85. Sykes Enterprises Latest Developments
    Table 86. TeleTech Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 87. TeleTech Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 88. TeleTech Main Business
    Table 89. TeleTech Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 90. TeleTech Latest Developments
    Table 91. Transcom Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 92. Transcom Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 93. Transcom Main Business
    Table 94. Transcom Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 95. Transcom Latest Developments
    Table 96. Serco Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 97. Serco Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 98. Serco Main Business
    Table 99. Serco Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 100. Serco Latest Developments
    Table 101. HKT Teleservices Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 102. HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 103. HKT Teleservices Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 104. HKT Teleservices Main Business
    Table 105. HKT Teleservices Latest Developments
    Table 106. Comdata Details, Company Type, Outsourced Call Centers (Outsourced Contact Centers) Area Served and Its Competitors
    Table 107. Comdata Outsourced Call Centers (Outsourced Contact Centers) Product Offered
    Table 108. Comdata Main Business
    Table 109. Comdata Outsourced Call Centers (Outsourced Contact Centers) Revenue ($ million), Gross Margin and Market Share (2019-2024)
    Table 110. Comdata Latest Developments
List of Figures
    Figure 1. Outsourced Call Centers (Outsourced Contact Centers) Report Years Considered
    Figure 2. Research Objectives
    Figure 3. Research Methodology
    Figure 4. Research Process and Data Source
    Figure 5. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth Rate 2019-2030 ($ Millions)
    Figure 6. Outsourced Call Centers (Outsourced Contact Centers) Sales by Geographic Region (2019, 2023 & 2030) & ($ millions)
    Figure 7. Outsourced Call Centers (Outsourced Contact Centers) Sales Market Share by Country/Region (2023)
    Figure 8. Outsourced Call Centers (Outsourced Contact Centers) Sales Market Share by Country/Region (2019, 2023 & 2030)
    Figure 9. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type in 2023
    Figure 10. Outsourced Call Centers (Outsourced Contact Centers) in Telecom & IT
    Figure 11. Global Outsourced Call Centers (Outsourced Contact Centers) Market: Telecom & IT (2019-2024) & ($ Millions)
    Figure 12. Outsourced Call Centers (Outsourced Contact Centers) in BFSI
    Figure 13. Global Outsourced Call Centers (Outsourced Contact Centers) Market: BFSI (2019-2024) & ($ Millions)
    Figure 14. Outsourced Call Centers (Outsourced Contact Centers) in Healthcare & Life Sciences
    Figure 15. Global Outsourced Call Centers (Outsourced Contact Centers) Market: Healthcare & Life Sciences (2019-2024) & ($ Millions)
    Figure 16. Outsourced Call Centers (Outsourced Contact Centers) in Government & Public
    Figure 17. Global Outsourced Call Centers (Outsourced Contact Centers) Market: Government & Public (2019-2024) & ($ Millions)
    Figure 18. Outsourced Call Centers (Outsourced Contact Centers) in Retail & Consumer Goods
    Figure 19. Global Outsourced Call Centers (Outsourced Contact Centers) Market: Retail & Consumer Goods (2019-2024) & ($ Millions)
    Figure 20. Outsourced Call Centers (Outsourced Contact Centers) in Others
    Figure 21. Global Outsourced Call Centers (Outsourced Contact Centers) Market: Others (2019-2024) & ($ Millions)
    Figure 22. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application in 2023
    Figure 23. Global Outsourced Call Centers (Outsourced Contact Centers) Revenue Market Share by Player in 2023
    Figure 24. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Regions (2019-2024)
    Figure 25. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size 2019-2024 ($ Millions)
    Figure 26. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size 2019-2024 ($ Millions)
    Figure 27. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size 2019-2024 ($ Millions)
    Figure 28. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size 2019-2024 ($ Millions)
    Figure 29. Americas Outsourced Call Centers (Outsourced Contact Centers) Value Market Share by Country in 2023
    Figure 30. United States Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 31. Canada Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 32. Mexico Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 33. Brazil Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 34. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Region in 2023
    Figure 35. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type in 2023
    Figure 36. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application in 2023
    Figure 37. China Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 38. Japan Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 39. Korea Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 40. Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 41. India Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 42. Australia Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 43. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Country in 2023
    Figure 44. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Figure 45. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Figure 46. Germany Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 47. France Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 48. UK Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 49. Italy Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 50. Russia Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 51. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Region (2019-2024)
    Figure 52. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Type (2019-2024)
    Figure 53. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share by Application (2019-2024)
    Figure 54. Egypt Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 55. South Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 56. Israel Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 57. Turkey Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 58. GCC Country Outsourced Call Centers (Outsourced Contact Centers) Market Size Growth 2019-2024 ($ Millions)
    Figure 59. Americas Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 60. APAC Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 61. Europe Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 62. Middle East & Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 63. United States Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 64. Canada Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 65. Mexico Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 66. Brazil Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 67. China Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 68. Japan Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 69. Korea Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 70. Southeast Asia Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 71. India Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 72. Australia Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 73. Germany Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 74. France Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 75. UK Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 76. Italy Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 77. Russia Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 78. Spain Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 79. Egypt Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 80. South Africa Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 81. Israel Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 82. Turkey Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 83. GCC Countries Outsourced Call Centers (Outsourced Contact Centers) Market Size 2025-2030 ($ Millions)
    Figure 84. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share Forecast by Type (2025-2030)
    Figure 85. Global Outsourced Call Centers (Outsourced Contact Centers) Market Size Market Share Forecast by Application (2025-2030)

Companies Mentioned

Teleperformance

Concentrix (Convergys)

Alorica

Atento

Acticall (Sitel)

Arvato

Sykes Enterprises

TeleTech

Transcom

Serco

HKT Teleservices

Comdata

Methodology

LP Information presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The analysts have presented the various facets of the market with a particular focus on identifying the key industry influencers. The data thus presented is comprehensive, reliable, and the result of extensive research, both primary and secondary.

Data Sourse

Primary Source

Secondary Source

Players/Suppliers

Journals and Periodicals

Industry Experts

Government Bodies

Distributors/Traders

Annual Reports

Opinion Leaders

Presentations

Front-line Staff